TESTIMONIALS

Client Testimonials

FrancesRay Jules would like to thank all of clients for writing in these great comments & stories about there experience at
FrancesRay Jules Salon.

I first started getting my hair cut with Ben about twelve years ago. Since then he has moved around a lot, my kids were young, and it was hard to get in and out of Boston,Fanuel Hall, Cambridge. I had to try other hairdressers, But nobody could compare to him. I would always end up finding him to get my hair back to normal. Now I will never make that change again, it's worth the trip to Boston. With all the big dig and parking I've discovered the Commuter rail, so no more excuses and bad haircuts.

Linda [Burlington]

The people at FrancesRay Jules made my wedding day happen: my dream day wouldn't have come true if it weren't for their help, expertise, and friendship. Thanks to them, my nails, face, and especially my hair looked beautiful - my bridesmaids looked beautiful - my mother looked beautiful - and the ceremony looked beautiful. They made so many suggestions for my wedding and really went the extra mile to make my day unforgettable. Besides my groom, FrancesRay Jules is my favorite wedding day memory! Thank you!

Whenever I go to FrancesRay Jules, everyone from the receptionist to the owner is so friendly and helpful. Laura always gives me an amazing cut and I can't imagine going anywhere else. They have such a diverse amount of products and the environment is so inviting. I love your salon and I love my hair every time I leave. Thank you for such a fabulous experience every time!

What can I say? I love Ben! It all started when my clients who worked across from Ben started to patronize his shop. Every time I had an appointment in Boston another one of my clients had her hair cut or colored by Ben and I just loved what he did. Of course, I had to check it out for myself.

Ben has changed the color of my hair and my hairstyle completely. My hair has never looked so healthy or in style. I was so happy with the Frances Ray Jules Salon that I sent my co ?workers in to see just what a great hair cut could do for them.

Thanks Ben and to your entire staff.

Hillary Librot

I was extremely impressed with my manicure. The manicurist was gentle, very thorough and professional in her approach. It wasn't just getting nails done. The manicure included a great massage of hands and several layers of nail polish. The atmosphere was relaxed and upbeat.

Jitka Raidl

Several years ago I was referred to Ben Mitrano and I have not had a bad hair day since!
Since I started working with Ben, friends have commented that my hair always looks good and they can't tell when I have had a cut and color. This is a testament to the consistency of Ben's work.
At FrancesRay Jules, Ben has assembled a team of professionals who are talented and focused on providing excellent customer service. I look forward to my visits to the salon as I always have fun while I am there and leave feeling like I look good.
I have found the right person to manage my hair care and will follow him where ever he is working!

Natalie Rowe

Renae provides me with the personal attention I look from my stylist. I know she is going to be there, be happy to see me and be attentive to my needs. I walk out the door knowing I look my best every time.

- P

I never thought I would be hooked on a downtown salon, but FrancesRayJules has it all - a plethora of terrific services with great cuts, illuminating highlights, friendly atmosphere, helpful staff, and more!

Thanks Frances Ray Jules.

You salon is absolutely fabulous! The people are super friendly and the service is excellent! I'm so glad I found you when I did, as I've been in the area for months, searching for a salon that I can say is 'mine'. Ben does a terrific job and I can trust that what ever he does will make me look great.You truly are a jewel on Canal Street. The best of luck and you can consider me as one of your life long clients.

Katherine Kunay
Sales Manager(Royal Sonesta Hotel Boston)

Ben...after visiting you I always feel 100% better. My hair looks fabulous...I trust you to do whatever you think will work and don't think twice. I have gone from short to long and all the haircuts and coloring in-between. Each cut and color has been perfect and I always leave smiling.

Thanks,

Dana Kuhl

My experience at FrancesRay Jules Salon has been tremendous. I walked in off the street a bit apprehensive, as one may if they are a "walk in". I was immediately greeted by the stylist Laura Phelan. I asked her if she could cut my hair much like her hair cut and she did just that. It came out fabulous and my husband told me that it looked "sassy" which was exactly what I was looking for. I've been going back to Laura since and have not been disappointed. She has a great way with customers as well as being a "cutting edge" stylist. I would highly recommend the salon, but specifically Laura Phelan to anyone anytime. Feel free to use my name.

Mary G. Freeman

I work right across the street from FrancesRay Jules Salon, so the first time I went there, was of course, for convenience. After going there a number of times, I now go back for the talent of their staff, as well as for the care in which each customer is given as they walk through the door. FrancesRay Jules is such a friendly, welcoming and skilled salon, I wouldn't dream of going anywhere else.

Sincerely,

Juli

Hi Ben,

You did highlights for me in Somerville last Thursday night. Remember, I was the scared one.
Just a quick note to thank you for your masterful work. You blended the color so well that neither my roommate, nor my co-workers could tell what I had done, except to say that I looked brighter, happier and healthier. When I told them, they all complimented you and your work. My boyfriend loved it too.
What's more important though is that I love it and appreciated your sensitivity to not making too much of a dramatic statement.

See you again soon.

Thanks again,
Rich

Danielle

I am so excited about the big day! I appreciate all your help with my makeup trial. I love the way my hair came out tonight and I am sure my eyes will come out great no matter what colors we decide on. I trust your judgment.

See you on my wedding day

Marie F.

Dear Renae and Ben:

Thank you for your work on my wedding hair-do as well as my bridesmaids hair! I loved my up-do and many people at the reception also commented on it. I was so sad to take it out at the end of the evening. One of my favorite parts of my wedding day was hanging out with my bridesmaids and getting our hair done. Thanks again and enjoy the rest of the summer.

Sincerely,
Beth Morgan
(6/25/05)

P.S. Sorry it took so long for me to write this. Also there was another stylist who helped out with hairdos, but I don't remember her name (Rhiannon) so please thank her too...

Hi Renae, it's Renee Germain. I just got home and I played with my hair for a while -- to see what it will look like when i have to do it myself -- and it looks great! I love it! Thanks you! Just wanted to let you know it looks awesome.



Better than Newbury Street
Posted by luminis on 02/15/2006

If you want Newbury Street results (or better!) without the attitude and the $$, this is the place for you. Ask for Riannon - she is the best colorist AND hairstylist I've ever gone to in Boston - including plenty of Newbury Street visits.... I referred a friend to her and he had the same experience... she listens and gives you a great haircut - in the style that you expected and hoped for! (she's also tops at natural and flattering color) & highlights!)

My hair was a mess when I first went to Frances Ray, I was in desperate need of a good style and cut, and didn't really know what I wanted. I found the staff at Frances Ray to be very friendly, not at all intimidating, a relaxed atmosphere. Marta did a fantastic job on my hair- she took the time to talk to me about ideas and my preferences, and then gave me exactly what we talked about. I plan on going to Frances Ray Jules and seeing Marta or another stylist regularly, and I highly recommend the salon for anyone looking for an alternative to Newbury Street.

 

I have been a client of Ben's for years so I was thrilled when he opened his own salon. It is always a pleasant experience at his salon. The staff is always courteous and friendly and very knowledgeable about current trends as well as classic styles. As for Ben, he knows my hair and knows what's good for me. He always takes the time to make sure I'm pleased and shows me how to style my hair myself. I would never go anywhere else! Thanks, Frances Ray Jules and congratulations!

 

I have been going to see Ben for about five years. Previously I had been going to another salon for 20 years and I was scared to make a change, but I am so glad that I did. Since I have been going to Frances Ray Jules I receive so many nice compliments about my hair color and hair cut. The salon is very quaint and friendly. You can also have your nails and feet done while your hair is processing. The atmosphers is pure relaxation. I can't think of a better place to spend an afternoon. Try it, I promise you'll like it!

 

Best Salon Ever
Posted by katieokeefe on 02/10/2006

I got a gift certificate for Frances Ray Jules in Boston and immediately fell in love with it. It was one of the best haircuts I've ever had. When the one in Somerville opened I was so excited because I'm from Somerville and it made it so much easier to get there. I love the salon in Somerville as much as the one in Boston. The staff is friendly, I never have a problem getting an appointment and I never have to wait. I'm always happy with my haircut and have never heard anything negative about the salon. I highly recommend it!

 

what a find
Posted by citylocal on 02/07/2006

what a find. found this place walking to north station,happen to walk by and there window caught my eye, im a sucker for shiny stuff. went in to check out there costume jewelry left with a ring, partial hightlight and a haircut.the desk girl was so friendly when i walked in that i wasnt afraid to ask questions about prices.she told me prices, promotions and suggestions on what would be best for my mess of an at home color job gone wrong.if it wasnt for her smile when i walked in i dont think i would of had services done,now i always pop in on my way to the T and i always get the same smile even if im not getting services done.

 

I have been going to Ben at Frances Ray Jules Salon for 4 years and I finally have found a stylist who get its! I have never been so comfortable with anyone who has worked on my hair and Ben has been great from the very first cut and color. My hair has never looked so good. The best part is that upstairs while I have my hair color on I can have a fabulous pedicure and manicure. The atmosphere is relaxed and friendly.
Try them you wont be disappointed!]

I was lucky enough to have Ben,Renae, & Rich to do mine & my bridesmaids hair & makeup for my wedding!! All they're work was FABULOUS & would highly recommend them. All of us were very satisfied & felt like princess' for that day. Don't what I would of done without them. Thank you again all of you for making my day !!!!!!!!!!

 

I've been to Francis Ray Jules 3 times now. Twice for haircuts and once for a spa pedicure. The girls did a great job on my hair and the cut stayed in place for weeks! The pedicure was fantastic - my feet have never felt so soft (and I usually get pedicures at Bella Sante on Nebury). In all honesty, the ambiance isn't as elegant, but the pedicure was fantastic.

I have been going to Ben for at least four years now, and he does a wonderful job. I was recommended to him by a friend whose haircut I admired. He gave me a fantastic cut and I haven't been anywhere else since then. Everyone in the salon is super-friendly; making appointments is easy. I also got a pedicure there once and it was great too. I now live west of Boston, so getting to Frances Ray Jules is not as easy as it used to be, but it's worth the trip!!!

 

When I first came to the salon a friend dragged me in. My brown hair in an attempt to dye blond had tints of green and white in it. I met Renae who did not make fun or tease but who immediately got down to business. She as able to give me a lighter brown with the blonde highlights I wanted. She saved me! I have been going to her for almost four years now and I would never switch! The staff is so friendly you feel perfectly comfortable and relaxed at your appointment. I love it!

 

I have also tried the manicure and pedicure which is fabulous.

 

I started using the salon as a bride with a coupon for a free hair & makeup trial and I thought "its free" so why not try....so glad I did. They came on location in the berkshires for my wedding last year and I couldnt be happier with the service and the price. I had a large party so they gave me a break on the price (which was great). Now I see Ben & Danielle whenever I have a special event to go to, and its like my wedding day all over again. Thanks for making me feel like a princess on my special day and every day after.

 

How this salon can give away free services is ridiculous....and it wasnt even with a junior stylist or anything it was with one of there regular stylist Rhianon! She gave me suggestions on color and a cut that would be next to none for maintenence, and I love it. When I do my hair at home its like I just left the salon. She gave me so many styling tips. And to think it was for FREE blows my mind!! I will so go back to do my color and to have it cut over and over...and her price is only $45 for a haircut...thats so little for a Boston hair salon. Look our newbury street...francis ray jules is here to stay.

 

Ben is my only experience with the salon and I can say he does what he does with the hand of a master. I've jumped from stylist to stylist, here and in Europe; spending an inordinate prices for my haircuts very often. But something I get light on the cash and have to go about looking for value. But I know a practised hand when I see one. He's an down-to-earth modest personality, and the price you pay is fairer than fair. So do yourself a favour and give him a shot. You'll get more than your money's worth.

I admist it, I was skeptical of stepping off Newbury to get a fantastic cut in this city but wow, have I found a "jule" with Frances Ray Jules. Renae is the best stylist I have had in my life (and I have had many). From what I see, Rhiannon and Ben seem fantastic as well! They are cutting edge, friendly, knowledgable, service-oriented professionals. I highly recommend this salon for nails, waxing, etc. too. -pjc

 

Ben and his staff are fantastic! I was referred to the salon from the Cambridge Marriott and we utilized the salon services for my sister's Summer wedding. The entire Bridal party looked fantastic. From nails, hair, to makeup this salon does it all! Since then, I have become a loyal client and love spending time chatting with the staff during each visit. The team is warm, welcoming and extremely talented. A true gem!

This salon is fabulous. For the first time ever, I walked out of a salon happy with my hair. Renae exceeded my expectations and I will keep going back. I am thankful to have finally found a stylist that I like and a salon that I can trust. I highly recommend this salon to everyone!!

 

I workout at the World Gym in Somerville and get my hair done conveniently at Frances Ray Jules Salon, Marta is the best, she is so patient and very creative.. I love my cut and color.. Would never go to anyone else... Very happy....

 

I have lived in Back Bay and the South End for many years. As a result, I have been to many of the salons on Newbury Street. I decided to try Ben's services at Frances Ray Jules because of Citysearch and Ben's past experience. I have been absolutely thrilled. The salon is small and tucked away in a corner of the North Station area, but you would absolutlely think that you have been on Newbury Street when you see what Ben can do with your hair. He listens to your desires and makes suggestions that are right on target, both in terms of cutting and coloring. I have been thrilled with my experience at France Ray Jules and plan to make it my permanent salon.

 

I have been going to Renae for over 2 years now, and I would never go to anyone else. She has the most amazing "signature" cut, and always does the most amazing job making my hair look perfect, which is a concern of mine with super long hair. She also does a fabulous job with highlights! She is the next big thing!!!!!! Just liek we've all heard of the "Jonathan" cut (Jonathan Antin), we will all be hearing of the Renae cut!!! I have never met anyone so talented in my entire life - an ultimate confidence boost! Not only is she talented, but the sweetest person, and easy to talk to about your concerns, or life :)

 

Ben has been my stylist for many years and I regularly refer family members, friends and co-workers to his salon. I began working with Ben when he was a stylist at the salon at Saks Fifth Avenue. I do not shop at Saks and only used its salon so Ben could cut my hair. Needless to say, I was thrilled when Ben opened his own salon! Ben takes the time to match each customer's hair to his/her personality and hair type. He is skilled, up to the minute and truly interested. There is an unpretentious, relaxed yet professional atmosphere in the salon and customers interact comfortably with staff.

 

I have had the pleasure of going to Benny Mitrano (owner) for my hair for years. Nevery have I had any problem at all. He and his entire staff offer suggestions and listen to what you want to do long range with your hair. This is somehing I have not found anywhere else. There is always a plan on how to make you look and feel better. I would never go anywhere else!

 

Ever since my first visit to Frances Ray Jules, I've had the best hair in all my life!! My stylist Rhiannon always listens to my needs, explains my options, tells me what she's doing and always delivers beautiful results!! I've never been happier with the look and feel of my hair. Rhiannon, I trust you completely as my hair consultant and I want to thank you for everything!

 

I had gone to the frances ray jules salon because I saw a promotion for manicure-pedicure outside the door. the staff was welcoming and friendly, the enviorment was relaxing. the receptionist offered me a drink and magazine. very good staff. not only that but I had got the best manicure-pedicure in my life and the manicurist payed very close attention to detail. I have been going to the salon for almost a year now and every time I leave I feel beautiful, thank you frances ray jule for a wonderful experience, every time......so happy

I have been going to the Boston salon for a year and getting my hair done by Renee. There are no words to describe what Renee can do with her clients hair. She is just too good. I have always left this salon feeling beautiful. Every cut and style she has done for me has been out of this world. I have taken my friends there too to get their hair cut with Renee and they loved what she did with their hair. The staff at FrancesRay Jules are friendly and great. I highly recommend this place to anyone who wants to feel great even if it is just for a day.

 

Up in the little balcony is the best pedicurist I have ever had in Boston. The polish has now lasted three weeks without a chip. Plus the power tools she used made my feet feel brand new.

I've been getting my hair cut and colored at FrancesRay Jules Salon for over a year now. Everyone there is amazing!! I've never walked away with a bad experience, whether I was there for my hair, nails, waxing, or even just to stop by and say hello. :)
I would recommend it to anyone who is looking for something spectacular! I've had my hair done by just about everyone there and each time, I walk away with a smile on my face!

Frances Ray Jules Salon is fantastic! The staff is knowledgeable, helpful, and very, very friendly! They always greet me with a smile and take a sincere interest in my day. By the time I leave there, I not only look great, but feel great too! I live in New York now, but make the trip to Boston to get my hair cut at Frances Ray Jules.

Dear Ben and Richard,

What a pleasure it was working with you both. My sister and I felt as though we’d known you for years! You were a wonderful start to a beautiful day. I danced up a storm and both my hair and makeup stayed in tact.

Ben I think the biggest compliment is that because of the wonderful job you did on my hair, I’ve become your customer! I now have a good hair day everyday! Richard, if I can only have you apply my makeup everyday, I’d be all set. I think I am going to attend one of your classes.

Thank you for adding to our perfect day, and I’ll see you in a few weeks!

Sincerely, Elizabeth (Ternullo) Quinn

 

My experience in the past with hair stylists has been that I never knew what I was going to end up looking like after a haircut. It felt like a lottery. Sometimes I really liked the cuts, many times not and I never had any long-term satisfaction.

I have been extremely satisfied with the attention and services I’ve received at FrancesRay Jules salon. Since I started going there seven months ago, I have gotten some terrific consultation about what to do with my hair that will work for me for the long run. Ben and his staff are very consistent and my hair has never looked better. I would highly recommend their services to anyone looking for a quality experience. -Richard Killion

 

Dear Renae and Ben, Thank you for your work on wedding hair-do as well as my bridesmaid’s hair! I loved my up-do ad many people at the reception also commented on it. I was so sad to take it out at the end of the evening. One of my favorite parts of my wedding day was hanging out with my bridesmaids and getting my hair done. Thanks again and enjoy the rest of the summer. Sincerely, Beth Morgan.

 

Danielle, I am so excited about the big day! I appreciate your patience and all your help. I love the way my hair came out tonight and I am sure my eyes will come out great no matter what color we decide on. I trust your judgement. See you soon, -Marie Finnerty

 

Ben & Rich,
Thank you so much for the beautiful gift of hair and makeup for our wedding day! It was so nice of you to make the trip down to share in our special day! We really appreciate all that you did!

Love,
Michele & Andrew
(November 2005)

December 13, 2005

Hi Ben, Danielle & the rest of the crew! I just wanted to say thank you so much again for hookin me up the hair and makeup for our Garden show with Bon Jovi! You guys are real pros and I really appreciate the time and hospitality! I hope to see you again soon!

ROCK!!
Shelby Carcia
Era for a Moment

Dear Ben,
Thank you so much for your amazing work and participation in our show. You are great as well as your staff.

Sincerely,
Vanessa R.


Dear Ben Renae & Team,
I just wanted to express my gratitude for your fine work on hair, makeup and nails for my wedding in August. It was truly a magical day, everything went better than planned, hoped and dreamed. Most of all I am married to the man of my dreams. I will be in soon to give you the scoop on married life!
You were all prompt, professional and attended to the many details. Everyone loved the result, which somehow stood up to the humidity. Funny enough I didn't wash my hair on Sunday for the brunch. It fell into lovely curls. Again many compliments.

Thanks Again
Sandy W.

Dear Ben,
Thank you so much for making the special trip up to New Hampshire to share our special day with us. It was so wonderfull to have you as a part of our wedding day. Also thank you for the generous wonderful job of making me so beautiful!!! Honestly I got a lot of compliments. You did a really great job!! And my moms hair too. I was so jealous because you made her beautiful too! haha, I loved her hair you did.
We really want you to know how much it meant to have you at our wedding. It was really important to the both of us to be surrounded by the people we love on our wedding day. We feel very fortunate to have such a loving and caring friend. Thank you for making our wedding day the day we dreamed of!! And thank you for always supporting us. Maybe we couldn't of made it without your support...

Love,
Yoshiko & Mike

Ben & the Staff of FrancesRay Jules,
Thank you for sharing your salon with our team. Your energy and enthusiasm truly helped make our show a success.

Thanks again.
Craig Hanson and the MOP tem

September 18, 2007

Dear Ben & Renae,
On behalf of the Girl Scouts, Patriots' Trail Council, I want to sincerely thank you for helping us make our event, "Morning Makeovers on the Odyssey" a huge success! Thank you for taking time out of your schedule to help us coordinate this event and donating coupons to our gift bags.

Once again, we thank you for your time and continued support of Patriots' Trail.

Sincerely,
Shannon P. O'Brien
Chief Executive Officer